FAQ
SHIPPING & DELIVERY
Shipping of our products and gifts will generally be by UPS or US Postal Service. Orders $35 or more delivered in the US will ship free. Orders $50 or more delivered to Canada will ship free.
RETURNS
If you encounter a problem with your order, please contact us via our website for resolution. Personalized items
are not able to be returned except in the event of a material defect or flaw in the item.
TRACKING YOUR ORDER
A tracking number will be sent to the email address on the order once received by Periwinkle Designs.
MONEY BACK GUARANTEE
We stand behind our personalized products and gifts and will refund or exchange non-personalized products..
SECURE ORDERING
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Periwinkle Designs uses a payment provider that is Payment Card Industry Data Security Standards (PCI DSS) compliant and is accredited as a level 1 service provider and merchant. The PCI DSS is an information security standard for organizations or companies that accept credit card payments. This standard helps to create a secure environment by increasing cardholder data, thus reducing credit card fraud.
PRIVACY POLICY
Periwinkle Designs will not sell your information to outside entities. Any data collected by our payment processor is subject to their corporate privacy policy. Periwinkle Designs is not responsible for the actions of entities not owned by it or its parent companies.
Periwinkle Designs is a wholly-owned subsidiary of RSVP to me, LLC